Ubuntu Question posted in
The official Ubuntu documentation can be found here.

AWS Patch Manager Fails on Ubuntu 22.04

UPDATE:
As of Feb 1,2023 I paid the money and opened a ticket with AWS and this is the response.. Keep waiting:

Reaching out to the internal team in terms of Patch Manager for Ubuntu 22.04, we were notified that the addition of Ubuntu 22.04 for Patch Manager is currently a “work-in-progress” and is on its roadmap to be released in the near future. While no exact ETA is currently available, you can expect to see this release in the latter half of the first quarter of this year. I would suggest you to keep an eye on our SSM documentation [1] and What’s New page [2] for latest updates.
I do apologize for the inconvenience this has caused you. Please bear with us for sometime as the SSM team works on getting this release out in the near future.

SSM documentation – https://docs.aws.amazon.com/systems-manager/latest/userguide/patch-manager-prerequisites.html
What’s New – https://aws.amazon.com/new/

I’ve tested this on an upgraded Ubuntu 22.04 host and also on a CLEAN new Ubuntu 22.04 host from official AWS – Canonical image and attempts to patch either host using the AWS SSM RunPatchBaseLine fail.

Std out from command is reporting: root [ERROR]: Error loading entrance module.

Std Error is reporting: "Error loading patching payloadfailed to run commands: exit status 156

Output in the /var/log/amazon/ssm/amazon-ssm-agent.log for the failed commands looks like:

"/usr/bin/python3
/usr/bin/apt-get
Reading package lists...
Building dependency tree...
Reading state information...
python3-apt is already the newest version (2.3.0ubuntu2).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Using python binary: 'python3'
Using Python Version: Python 3.10.4
/usr/bin/curl
/usr/bin/wget
06/10/2022 16:52:49 root [INFO]: Downloading payload from https://s3.dualstack.us-east-2.amazonaws.com/aws-ssm-us-east-2/patchbaselineoperations/linux/payloads/patch-baseline-operations-1.87.tar.gz
06/10/2022 16:52:49 root [INFO]: Attempting to import entrance file os_selector
06/10/2022 16:52:49 root [ERROR]: Error loading entrance module.
Traceback (most recent call last):
  File "/var/log/amazon/ssm/patch-baseline-operations/common_startup_entrance.py", line 164, in execute
    entrance_module = __import__(module_name)
  File "/var/log/amazon/ssm/patch-baseline-operations/os_selector.py", line 11, in u003cmoduleu003e
    import common_os_selector_methods
  File"/var/log/amazon/ssm/patch-baseline-operations/common_os_selector_methods.py", line 11, in u003cmoduleu003e
    from patch_common.baseline_override import load_baseline_override
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/baseline_override.py", line 6, in u003cmoduleu003e
    from patch_common.downloader import download_file, load_json_file, is_access_denied
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/downloader.py", line 1, in u003cmoduleu003e
    import boto3
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/__init__.py", line 16, in u003cmoduleu003e
    from boto3.session import Session
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/session.py", line 17, in u003cmoduleu003e
    import botocore.session
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/session.py", line 29, in u003cmoduleu003e
    import botocore.configloader
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/configloader.py", line 19, in u003cmoduleu003e
    from botocore.compat import six
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/compat.py", line 25, in u003cmoduleu003e
    from botocore.exceptions import MD5UnavailableError
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/exceptions.py", line 15, in u003cmoduleu003e
    from botocore.vendored import requests
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/__init__.py", line 58, in u003cmoduleu003e
    from . import utils
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/utils.py", line 26, in u003cmoduleu003e
    from .compat import parse_http_list as _parse_list_header
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/compat.py", line 7, in u003cmoduleu003e
    from .packages import chardet
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/__init__.py", line 3, in u003cmoduleu003e
    from . import urllib3
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/__init__.py", line 10, in u003cmoduleu003e
    from .connectionpool import (
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/connectionpool.py", line 38, in u003cmoduleu003e
    from .response import HTTPResponse
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/response.py", line 9, in u003cmoduleu003e
    from ._collections import HTTPHeaderDict
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/_collections.py", line 1, in u003cmoduleu003e
    from collections import Mapping, MutableMapping
ImportError: cannot import name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)
06/10/2022 16:52:49 root [ERROR]: cannot import name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)
Traceback (most recent call last):
  File "/var/log/amazon/ssm/patch-baseline-operations/common_startup_entrance.py", line 164, in execute
    entrance_module = __import__(module_name)
  File "/var/log/amazon/ssm/patch-baseline-operations/os_selector.py", line 11, in u003cmoduleu003e
    import common_os_selector_methods
  File "/var/log/amazon/ssm/patch-baseline-operations/common_os_selector_methods.py", line 11, in u003cmoduleu003e
    from patch_common.baseline_override import load_baseline_override
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/baseline_override.py", line 6, in u003cmoduleu003e
    from patch_common.downloader import download_file, load_json_file, is_access_denied
  File "/var/log/amazon/ssm/patch-baseline-operations/patch_common/downloader.py", line 1, in u003cmoduleu003e
    import boto3
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/__init__.py", line 16, in u003cmoduleu003e
    from boto3.session import Session
  File "/var/log/amazon/ssm/patch-baseline-operations/boto3/session.py", line 17, in u003cmoduleu003e
    import botocore.session
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/session.py", line 29, in u003cmoduleu003e
    import botocore.configloader
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/configloader.py", line 19, in u003cmoduleu003e
    from botocore.compat import six
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/compat.py", line 25, inu003cmoduleu003e
    from botocore.exceptions import MD5UnavailableError
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/exceptions.py", line 15, in u003cmoduleu003e
    from botocore.vendored import requests
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/__init__.py", line 58, in u003cmoduleu003e
    from . import utils
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/utils.py", line 26, in u003cmoduleu003e
    from .compat import parse_http_list as _parse_list_header
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/compat.py", line 7, in u003cmoduleu003e
    from .packages import chardet
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/__init__.py",line 3, in u003cmoduleu003e
    from . import urllib3
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/__init__.py", line 10, in u003cmoduleu003e
    from .connectionpool import (
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/connectionpool.py", line 38, in u003cmoduleu003e
    from .response import HTTPResponse
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/response.py", line 9, in u003cmoduleu003e
    from ._collections import HTTPHeaderDict
  File "/var/log/amazon/ssm/patch-baseline-operations/botocore/vendored/requests/packages/urllib3/_collections.py", line 1, in u003cmoduleu003e
    from collections import Mapping, MutableMapping
ImportError: cannotimport name 'Mapping' from 'collections' (/usr/lib/python3.10/collections/__init__.py)
",
      "standardError": "Error loading patching payloadfailed to run commands: exit status 156"
Tags:

3

Answers


  1. Chosen as BEST ANSWER
    0

    As of 4/4/2023 the AWS Link https://docs.aws.amazon.com/systems-manager/latest/userguide/prereqs-operating-systems.html shows that 22.04 is supported by SSM patch manager.. Now I need to test it to make sure thats' true..


  2. 0

    This latest ubuntu 22.0 ain’t supported yet.

    Login or Signup to reply.
  3. 0

    I did some digging into this and found the following:

    Ubuntu 22.04 LTS is not supported in Patch Manager at time of writing. Please see: https://repost.aws/questions/QUzbb6-VpuTfuu-SK77Dg2CA/patch-baseline-operations-fail-with-python-3-10-6

    It is supported in System Manager but that is not the same. Please see the following for a list of supported OS types and Python versions here: https://docs.aws.amazon.com/systems-manager/latest/userguide/patch-manager-prerequisites.html#python-version

    Ubuntu 22.04 makes use of Python 3.10.x, but the highest Patch Manager currently supports for Ubuntu is up to Python 3.9.x

    Login or Signup to reply.
Please signup or login to give your own answer.

Back To Top
Search