Magento Question posted in
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Grant total subtracts tax in Magento 1.9

All the sudden our Magento stopped calculating grand totals correctly, without any known changes on our side. When tax rule applies, Magento correctly calculates

  • product prices including tax
  • subtotal including tax
  • tax itself

But final price is too low. It excludes tax and this is what customer is asked to pay during checkout.
Sample checkout

Our tax settings in Magento.
Tax settings in Magento
Tax settings in MagentoTax settings in Magento

I’m running out of ideas, what could be wrong and what caused it. Would you please help?

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2

Answers


  1. Chosen as BEST ANSWER
    0

    The issue was caused by Przelewy24 extension. It didn't even have to be turned on. Once it was uploaded to the server, it caused the issue. After deleting it from the server everything came back to normal.


  2. 0

    Inspired by the solution of: https://stackoverflow.com/a/42826358/2787671

    For me it was enough to copy config->global->sales->totals->msrp node of app/code/core/Mage/Sales/etc/config.xml into my app/code/local/MyPackage/MyModule/etc/config.xml

    and add:

    <before>grand_total</before>

    Result:

    <sales>
  <quote>
    <totals>
      <msrp>
          <class>sales/quote_address_total_msrp</class>
          <before>grand_total</before>
      </msrp>
    </totals>
  </quote>
</sales>
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