for some reason the emails being sent to customers after they create a WooCommerce account displays a random name (see attached).
I think because users can create an account with just an email address? But anyway – I want to just remove the Hi xxxx from all email communication from the customer. How do I do this? I am looking at the email templates but can’t see how this code is generated?
2
Answers
Thanks - yes that solved the issue. The problem occurred because of a plugin conflict with a translation plugin. Thanks for the response to the question.
To remove the name from email communication, you need to copy the email template file in your theme directory (e.g – customer-processing-order.php) on this find the below code:
And replace with the below mentioned code:
Same thing you can do for following Woocommerce email template files: