Plesk Question posted in
The official documentation for Plesk Obsidian can be found here.

WWW Domain redirects to Non WWW Domain automatically – Plesk

When I try to access my site at www.example.com it redirects to example.com
I checked my .htaccess file but their are no rules inside.
I checked my DNS records which show (looks good to me) :

cheapantivirusprices.com            NS      ns2.hostnetbv.nl 
cheapantivirusprices.com            NS      ns1.hostnetbv.nl 
ftp.cheapantivirusprices.com        CNAME   cheapantivirusprices.com 
webmail.cheapantivirusprices.com    A       37.128.146.237 
mail.cheapantivirusprices.com       A       37.128.146.237 
localhost.cheapantivirusprices.com  A       37.128.146.237 
cheapantivirusprices.com            A       37.128.146.237 
*.cheapantivirusprices.com          A       37.128.146.237 
www.cheapantivirusprices.com        A       37.128.146.237 

Does anybody know how this can happen ?

Example url =

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2

Answers


  1. 0

    In documentation for Plesk 11.5 this behaviour is well described (see section “Website Hosting” – Preferred domain)

    http://download1.parallels.com/Plesk/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=72051.htm

    check redirect rules in apache virtual config for your domain(section mod_rewrite)
    /var/www/vhosts/system//conf/last_httpd.conf

    Solution:

    1. Go to subscriptions
    2. Click on “Manage hosting” for your domain
    3. Go to “Websites & Domains”
    4. Click on “Hosting Settings”
    5. Select “None” in the “Preferred domain”
    6. Save settings
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  2. 0

    Check your DNS provider. These days most DNS providers offer HTTP redirection (e.g. from example.com to http://www.example.com, or vice versa). So it might be happening before the traffic even reaches your apache instance.

    See http://help.dnsmadeeasy.com/record-entry/http-redirection/ for illustrative details.

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