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Xcode – How to fix "The requested app is not available or doesn't exist." in Testflight

When I Archive and upload to app store connect to test in TestFlight. It cannot download app and show

Could not install [App] The requested app is not available or doesn’t exist.

and When I look at previous Builds. It show same message in all build version.

It happen after renew apple development programs.

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6

Answers


  1. 0

    Same here. I’m on xCode 12.4 and all my certificates are valid but still getting that error and my users to.

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  2. 0

    Apple told me, that the problem is, that my app is currently in the state: Removed from Sale. I have to submit a new app build into review, to enable TestFlight builds again.

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  3. 0

    We rebuilt our app and actually have it approved for sale – “ready for developer release” but still getting the same TestFlight error. Submitted a ticket to Apple and waiting on a response.

    Update: had to release the app for sale for a few minutes and then remove from sale. That fixed the TestFlight problem. Not ideal but at least we can use TestFlight again

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  4. 0

    In my case, my app has been removed from Appstore a few years ago. When I upgraded the code and tried to send it to Testflight, this happened. THE SOLUTION IS, make necessary changes in the app and release it into the Appstore again. when your app is successfully Launched, Your Testflight will be automatically restored.
    When the app is removed from the store and is still "Not in sale", this happens.
    Release the app and everything will be fine. If this does not work, contact apple support.

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  5. 0

    I did not submit my app, however it had a status of "Approved" next to a yellow icon on the TestFlight tab. The external testers that used the link were getting the error "The requested app is not available or doesn’t exist.”

    When I tried to add a tester by using an email address, there was a message saying "no builds available".

    I solved the issue by clicking "notify testers" at which point the yellow icon changed to a green one and testers were able to install the app using the link.

    Not sure if this is the "great user experience" Apple asks for in their app guidelines.

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  6. 0

    In my case, I had a version removed from sale. I added a new version and new builds but impossible to resolve the issue.

    I had to create a new application and upload my build for the new application to be able to make work the TestFlight.

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