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Zendesk Ticket create API using ajax – Jquery ajax

BY THIS CODE PLEAS HELP HOW TO CREATE ZENDESK TICKET

<script type = "text/javascript" >
  $(function() {
    $("#btnGet").click(function() {
      $.ajax({
        url: 'https://xxxx.zendesk.com/api/v2/tickets/1.json',
        contentType: 'application/json',
        type: 'POST',
        data: JSON.stringify({
          "ticket": {
            "subject": "Tst SUB",
            "comment": {
              "body": "Test BODY"
            }
          }
        }),
        success: function(response) {
          alert("Hello: Success");
        },
        failure: function(response) {
          alert("Fail");
        },
        error: function(response) {
          alert("Error");
        }
      });
    });
  });
</script>
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2

Answers


  1. 0

    It appears that you have some issues with the body section. 

    "comment": { "body": :Test BODY" }

    try

    "comment": { "body": "Test BODY" }
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  2. 0

    Your code works, the only mistake is in the request url. When creating a new ticket you don’t need to add any ticket number.

    Just edit the url removing 1.json and leave 'https://xxxx.zendesk.com/api/v2/tickets'

    Also, if you’re not sending the request from within Zendesk (e.g. a custom app) you need to authenticate the request.

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