Question 19453 in Amazon Web Sevices Question posted in
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AWS console sign in error 400 bad request after password and before MFA

I cannot sign into AWS account. The AWS management console accepts password but then throws 400 error before getting to MFA. Link to Support takes me to login again, haha. I cleared cache and cookies for all of time. I tried different browsers and devices. enter image description here

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  1. Chosen as BEST ANSWER
    0

    According to AWS support, they said that I have two AWS accounts. That means my Amazon.com account also counts as an AWS account I guess. Both have the same email address, e.g. [email protected]. Therefore, the below StackOverflow link fixed my issue.

    • I just had to modify my Amazon.com email to include +amazon so if it was [email protected], then I needed to change it to [email protected]. Do this by logging into Amazon.com, then navigate to Your Account > Login & security
    • Don't worry, you don't actually need to create an email for [email protected]
    • Seems like Amazon.com removes the +amazon and continues to treat it as [email protected] as far as I've noticed so far. You are still even allowed to log into Amazon.com with [email protected] without adding the +amazon

    After doing this, I was able to log into AWS account as usual. =)

    Source: https://stackoverflow.com/a/57104601


  2. 0

    I had the same problem and the same unsuccessful attempts to resolve. It now appears to be fixed at least for me. Hopefully for you all as well.

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  3. 0

    I contacted AWS support (like the OP, I had to convince them that "log in to your account to get support when you can’t log in to your account" was unreasonable) and they fixed the problem for me but unfortunately provided no details on what caused it. In case anyone missed it in the comment on the question, support when you can’t log in is at https://support.aws.amazon.com/#/contacts/aws-account-support .

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