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We have a website hosted in the IIS 10 in the Windows Server 2016. It was working normally until today. All of a sudden it stopped working

When trying to browse the site in the IIS via the ‘Manage Websites’ section, we get the message on the browser that the site can’t be displayed

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When I try to change http to https I get a different message

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When I check the event viewer, in the System Logs section I get a different message

A fatal error occurred while creating a TLS client credential. The
internal error state is 10013.

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I looked all over Google, I made sure that all instances of TLS are checked, all permissions are issued to the C:ProgramDataMicrosoftCryptoRSAMachineKeys folder, I checked all the registries and made sure all the proper TLS properties are there.

No matter what I do that error is not going away, and I am unable to view any site hosted in the IIS

Can some one suggest any solution? Thank you in advance

2

Answers


  1. Chosen as BEST ANSWER

    Found the solution. It turns out I had to assign correct certificates in the binding section for the https (443 port)

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  2. The reason behind the issue is on your machine TLS 1.2 is not enabled.

    You can try below steps to slove this issue:

    1. open the registry editor.

    2. go to the below section:

    HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSecurityProvidersSCHANNELProtocolsTLS 1.2

    set below value to the particular section:

    client:

    "DisabledByDefault"=dword:00000000

    "Enabled"=dword:00000001

    Server:

    "DisabledByDefault"=dword:00000000

    "Enabled"=dword:00000001

    1. restart your machine after editing registry key values.

    More information you can refer to this link: https://stackoverflow.com/a/53635769/13336642.

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