Question 103882 in Azure Question posted in
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Azure – Unable to delete a tenant due to License-based subscriptions

I want to delete a tenant, but I am told that I can’t do this due to "License-based subscriptions"
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How can I figure out which subscriptions Azure is talking about? I am not aware of any subscriptions ):

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2

Answers


  1. 0

    I tried to reproduce the same in my environment and got below results:

    I have one Azure AD tenant named SriAAD with Azure AD Premium P2 license like below:

    enter image description here

    To know all the licenses that the above tenant has, you can check this: Go to Azure Portal -> Azure Active Directory -> Licenses -> All products

    enter image description here

    When I try to delete this tenant without removing the licenses, I got same error as you like below:

    enter image description here

    To resolve the error, cancel the subscriptions by visiting Microsoft 365 Admin portal like this:

    Go to Microsoft 365 admin center -> Billing -> Your products -> Select subscription -> Cancel subscription

    enter image description here

    Do the same for other subscriptions too like below:

    enter image description here

    After cancelling the subscriptions, Subscription status will be changed to Disabled like below:

    enter image description here

    Now, delete the above subscriptions that might take up to 24 hours to be in effect.

    You can delete the tenant successfully once the above operation is done.

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  2. 0

    In my case I found the "Windows Store for Business Trial" subscription at
    https://portal.office.com/commerce/manage.aspx?empty=1 that is still set to active. Unfortunately I don’t have permission to remove it.

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