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DigiCert – Azure DevOps yaml task SSMClientToolsSetup@1 fails

Azure pipeline fails on the SSMClientToolsSetup@1 task:

This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

error when executing setup task of STM Error: The process ‘C:Windowssystem32msiexec.exe’ failed with exit code 1620.
at ExecState._setResult (D:a_tasksSSMClientToolsSetup_63dc66e6-daa5-4c1c-97f2- 4312143a6d6c1.7.0node_modulesazure-pipelines-task-libtoolrunner.js:942:25)
at ExecState.CheckComplete (D:a_tasksSSMClientToolsSetup_63dc66e6-daa5-4c1c-97f2-4312143a6d6c1.7.0node_modulesazure-pipelines-task-libtoolrunner.js:925:18)
##[error]The process ‘C:Windowssystem32msiexec.exe’ failed with exit code 1620
at ChildProcess. (D:a_tasksSSMClientToolsSetup_63dc66e6-daa5-4c1c-97f2- 4312143a6d6c1.7.0node_modulesazure-pipelines-task-libtoolrunner.js:838:19)
at ChildProcess.emit (events.js:198:13)
at maybeClose (internal/child_process.js:982:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:259:5)

I am following these instructions:
https://docs.digicert.com/en/digicert-keylocker/ci-cd-integrations/plugins/azure-devops-client-tools-extension.html

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2

Answers


  1. 0

    Task SSMClientToolsSetup@1 is published by DigiCert to assist with setting up certificate tools in an ADO pipeline.

    Part of the task involves downloading an MSI installer from https://one.digicert.com/signingmanager/api-ui/v1/releases/smtools-windows-x64.msi/download.

    Recently this download has been failing and causing the task to fail:

    file after write 22288095 error when executing setup task of STM
    Error: The process ‘C:Windowssystem32msiexec.exe’ failed with exit
    code 1620

    A workaround, as you suggest, is to change the task to include automatic retry:

    Old task yaml:

    - task: SSMClientToolsSetup@1
  displayName: Setup SMTools

    New yaml:

    - task: SSMClientToolsSetup@1
  retryCountOnTaskFailure: 10
  displayName: Setup SMTools

    For a custom build agent, I believe it would be possible to manually install the tools on the build agent instead (so they don’t need setup every time, and can’t fail due to a download error).

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  2. 0

    I ran into the same problem, the ‘Install and setup STM client tools’ task kept failing even though I had set 10 retries.

    I’ve contacted Digicert support and they released a fix today.

    For me, the problem is solved.

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