Question 220513 in Azure Question posted in
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Error when custom data is added to Azure OpenAI Service Deployment

I receive the following error when adding my custom data which is a .txt file (it doesn’t matter whether I add it via Azure Cognitive Search, Azure Blob Storage, or File Upload or whether the respective Congnitive Search index contains any data):

Image of Error

The error as text:
Error
Server disconnected
LLM call failed for chat completion endpoint. Please set OAIGenerationConfig(is_chat=True)

After removing the Data Source, everything works fine again and the bot responds to my queries.

I am using an Azure OpenAI Service with a gpt-35-turbo deployment, which has the following details:
Version: 0301, Deployment Type: Standard, Capacity: 120K TPM

I have no idea at the moment how I should further approach this problem.

Any advice is much appreciated!

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2

Answers


  1. Chosen as BEST ANSWER
    0

    The solution to this problem for me was to redeploy the OpenAI resource to a different region. I had the problems on West Europe, it seems to work fine on the East US region.


  2. 0

    can you test the same in another region? It may hint on a possible issue in the original geography.

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