Question 403117 in Azure Question posted in
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Unable to login to Azure Databricks Account Console

I have a personal Azure pay-as-you-go subscription in which I have the ‘Global Administrator’ role. I am also the databricks account administrator.

Until two weeks ago, I was able to access the databricks account console without any issues, but I am facing issues during the last 2 weeks as below. It’s not only isolated to me. I have checked with other users in my user group and they are facing the same issue. All of them were able to access the account console in the past.

I am accessing the account console via the ‘manage account’ menu as below

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This takes us to the page below with the error as shown here

enter image description here

It suggests the error is temporary, but I have been seeing it over the last 2 weeks.

As you can see below, the user I am trying to access has Global Administrator role.

enter image description here

Also, the workspace is a premium workspace as below

enter image description here

I have tried clearing the cache and also using a different browser. All of these return the same error.

As I could access the account console successfully in the past, I assume it’s due to some recent changes to databricks. I have looked through the documentation to see if I need to add additional roles or privileges, but nothing is pointing to a solution.

Has anyone faced similar issue. If so, could you please help resolve this.

Please note that the Azure subscription is my personal pay-as-you-go subscription. Other people I spoke to also have the same issue with personal subscription, not corporate accounts.

Thanks.

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2

Answers


  1. 0

    As mentioned in the comment, I cannot add images there, so I’m adding them here.
    Goto Azure portal, add your custom domain and email@domain as another admin user.

    enter image description here

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  2. 0

    Ramesh

    Here is the solution from the Databricks Community page. I am copying the solution and linking it for future updates.

    I have steps that should help many with this issue get connected
    again. I hit this on my personal Azure pay-as-you-go account where I
    now have to login as a different username to get to my Databricks
    Account.

    In Azure Portal, go to Azure Entra ID resource and see which users
    exist. For me the admin user I normally log in with doesn’t show
    exactly, instead a similar username with #ext# in it shows up. If
    there is an #ext# user that is similar to what you log in as, go to
    portal.azure.com on a fresh browser session (such as incognito
    browsing) and try logging in with that full username (should include
    #ext#). You may need to reset password to get logged in as this user. After you get that working, go to Databricks Account login at
    accounts.azuredatabricks.net and login with the #EXT# email. See
    images below of how my typical username which I logged in with to
    Databricks ([email protected]) is no longer showing up in
    Microsoft Entra ID, but I now have the #ext# user
    (training_dustinvannoy.com#EXT#@trainingdustinvannoy.onmicrosoft.com)
    which has those important Azure admin permissions and I can use to
    login to accounts.azuredatabricks.net.

    https://community.databricks.com/t5/administration-architecture/unable-to-login-to-azure-databricks-account-console/m-p/83658/highlight/true#M1613

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