Question 56387 in cPanel Question posted in
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Cant upload MySQL file to cpanel gives contains virus error

I am trying to upload a backup of the MySQL database exported file to the Cpanel public_html folder. upon upload I am getting the following error:

The file you uploaded, MySQL_file_name.zip, contains a virus so the upload was canceled: antispamcloud.score.medium.abusedredirector14.UNOFFICIAL FOUND

I scanned the file with an antivirus online and on my computer but it didn’t find any virus on it.

Regards,

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2

Answers


  1. 0

    have you tried adding .sql as file extension?

    You can contact your server provider. permissions may be turned off.

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  2. 0

    Your .zip file contains, most likely, a single .sql file. Try extracting the .sql file from the .zip file and then upload that to phpmyadmin. If it goes through, you’re all set.

    If your hosting provider’s phpmyadmin also rejects the extracted .sql file there are a couple of possibilities. (It’s phpmyadmin that’s looking for viruses.)

    1. Some cybercreep successfully attacked the WordPress site you backed up and put some nasty malware in one of your tables. Your hosting provider’s phpmyadmin detected it when you uploaded your backup. (That’s good, if frustrating.)

      Maybe you can scan the WordPress site you backed up in the first place and find the nasty stuff. Sucuri’s a plugin for that. Then you’ll have to recreate the database backup.

    2. It’s a false-positive virus detection. Ask your hosting provider for help.

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