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When i update my home page using elementor I am getting a server error (503 error). However, my other page updates seems to be fine. Can someone help me find out the root cause? where can i find the logs?
So far i tried,
- Clear the cache
- Enabled the editor load method in elementors advanced settings.
- Deactivated and reactivated the elementor plugin.
***UPDATE: When using developer tools, i get these error upon clicking update.
2
Answers
This link could help explain what’s going on:
https://wordpress.org/support/topic/13-feb-update-elementor-error-503/
It recommends trying Elementor safe mode first and foremost.
I would also recommend trying the operation that fails with your developer tools open. Right click on the page, select Inspect (or similar), the tools appear. Click the Network tab and then reload the page and restart the update process that fails. Look at the files being requested
If you see anything that turns red there, or a file that has any other http status code than 200, it may be the error right there. If you click on that file you may be able to get more information about why it doesn’t load. Try the headers or response tabs in the panel that opens up.
Where your server logs are located depends on your website hosting service. Read on their pages where to locate them or get in touch with their customer service. Try to post the relevant part of the log here if you see something out of the ordinary.
just add a single line in wp-config.php
define(‘WP_MEMORY_LIMIT’,’2048M’);