Facebook API Question posted in
The official documentation for the Facebook APIs can be found here.

Facebook API calls rate limit reached

3 days ago we received an alert from the facebook developers page inform us that one of our apps had reached 100% of the hourly rate limit. Our application had an error that caused the increase in calls to the APIS that we solved yesterday afternoon. Since that we deployed the fix we see that in API calls graph (graph: “Application Level Rate Limiting”) we don’t reach the limit but the calls to the facebook APIS still failing. We want to know if there is a period of time to recover access to the APIs after not reaching that limit.

Here you can see a screenshot of the alert:
alert

enter image description here

In the response headers of one of the calls, we receive this error:

Status code: 403
Header name: WWW-Authenticate
Header value: OAuth “Facebook Platform” “invalid_request” “(#4) Application request limit reached

You can see the header here

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2

Answers


  1. 0

    You are not the only one right now:
    https://developers.facebook.com/support/bugs/169774397034403/

    But i suppose it should be gone after a day or a few hours, in my experience, sometimes i can make a few calls and then it shuts me off again, while our application is not that api call intensive.

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  2. 0

    This is the response from Facebook:

    Dear all,

    We checked with our rate limiting team who confirmed that several
    improvements were made to help you troubleshoot rate limit related
    error messages. For example, we’ve fixed an existing graph and added a
    new one in the app dashboard to give you more info about the status of
    your app.

    If you continue to receive error code #4 in your request, we’d
    appreciate it if you can create a new bug report because this thread
    is getting rather long. We’ll be happy to analyze each individual case
    for you if you can provide the following info:

    your app id the entire error message include the trace id a screenshot
    of the graphs on your app dashboard

    Thanks for your patience while we looked into this.

    Xiao

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