Question 249733 in Facebook API Question posted in
The official documentation for the Facebook APIs can be found here.

Facebook api – Facebook Pixel doesn't recognize external_id parameter

I used official Facebook documentation (https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters) to add external id parameter, but it is only visible in Facebook Events Manager (Test events).

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In Events deduplication it is shown as 0% sent (Conversion API however, has no problem with this parameter detection).

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What am I doing wrong?

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2

Answers


  1. 0

    Try using this package, it will help to simplify tracking using a Facebook Pixel. It also supports multiple pixel Ids. https://www.npmjs.com/package/ngx-multi-pixel

    I hope it helps.

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  2. 0

    OK it seems that external id need to be added as an advanced matching parameter, in the third parameter object of the fbq('init', XXX, {external_id : "HERE"}) method.

    But it won’t appear in the Test Event tool as mentionned in the doc

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