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I’m using WhatsApp Cloud API Integration for our company use case and all functionality will be server-to-server API call and I have to generate a Permanent token to call the WhatsApp API to send the message. I have submitted a request to get advance access to whatsapp_business_messaging but it got rejected as we do not have any frontend UI to showcase the implementation. Facebook support team said I do not need advance access if we are implementing WhatsApp API for our own use case. We have also generated the permanent key by creating a system user from the Facebook Business dashboard but the API throws an error that this key does not have permission.

Please guide me on how can a get approval or get a permanent access token to use the WhatsApp Cloud API Integration.

Thank you in advance

2

Answers


  1. On your business setting go to the User(left side menu) and create a system user there. and there you can create the permanent access token.

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  2. here a link with some info, read section: Creating a Permanent Access Token

    https://developers.facebook.com/blog/post/2022/12/05/auth-tokens/

    but after adding system users etc says

    Tu cuenta ahora está restringida
    Se ha bloqueado temporalmente tu permiso para realizar esta acción.
    (but this was as due to in the past not paid all ads) so I changed and set the new token permamnent using other fb account which previously i’d set as admin total control for this app

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