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is it allowed to create a web custom audience in facebook ads sdk v2.8 in sandbox? – Facebook api

I know there’s already a version 2.9 of the facebook marketing api, but am still currently using the v2.8, and I am running calls using the sandbox. now my question is, are we allowed to create web custom audience in the sandbox ? I tried to run this snippet in the facebook graph explorer

act_<ACCOUNT ID>/?fields=tos_accepted

I got this result for my sandbox account

{
  "tos_accepted": {
    "custom_audience_tos": 1
  },
  "id": "act_<my account id>"
}

but when I tried to run the same query using a non-sandbox account, I got different result

{
  "tos_accepted": {
    "custom_audience_tos": 1,
    "web_custom_audience_tos": 1
  },
  "id": "act_<my account id>"
}

you see the web_custom_audience_tos property is not in the output when I used a sandbox account

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2

Answers


  1. 0

    Yes you can create Website Custom Audiences (WCA) using the Sandbox, however you will need to accept the terms & conditions for this.

    If you try to create a WCA without accepting them, you’ll get something like this:

    {"error":{"message":"(#2663) Terms of service has not been accepted. To accept, go to https://www.facebook.com/customaudiences/app/tos/?act=ACCOUNT_ID","type":"OAuthException","code":2663,"fbtrace_id":""}}

    To accept the TOS, you can go here, replacing the act ID with your Sandbox ID:

    https://www.facebook.com/customaudiences/app/tos/?act=12312312

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  2. 0

    If you are using a Sandbox account for testing, and are getting this TOS error, you will need to follow these steps:
    (which I got from this answer: https://stackoverflow.com/a/42766604/544130)

    To accept custom audiences ToS go to the application management ->
    Marketing API -> Tools -> Sandbox Ad Account Management -> Actions ->
    Accept TOS

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