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I integrated FirebaseMessaging into my Flutter app and I am able to see campaign notifications both in foreground and background displayed.

But for some reason the "Opens" count in the FCM console is always 0.
Even when I click in my App immediately upon arrival on the message which opens the App.

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Is there some special action required to tell Firebase that the user has opened the notification?

2

Answers


  1. FCM notifications are only marked as opened in the Reports tab in the Firebase Console when the notification is opened when the app is in the background.

    Opens — The user opened the notification message. Reported only for
    notifications received when the app is in the background.

    Source: Firebase | Understanding message delivery | Message delivery reports

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  2. 2023 and this issue still remain!! the notifications sent was not marked as readed

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