here we highlight the first paragraph and the secondone but only the second one that appears that is exportedwe are doing a pdf viewer project using flutter and we are using pdftron package for this task , and our problem is when we trying to open the pdf file using another application after we did in it some annotations, the annotations don’t appears at all
is that because the xfdf format that cannot reach it or why and how we can fix this problem?
we tried another package called pspdf and have the same problem but using jason format and also it doesn’t work
2
Answers
PDFTron uses Collaborative permissions here Justin’s Highlights are not seen by Sally
However Justin can switch on Sally’s edits.
But when Sally saves her comments Justin’s are not included for other editors to see. They are there just not saved as visible ! Here in Sally’s copy is Justin’s comment
But if Justin saves everybody’s they are all there to be seen !
Since this is a behaviour controlled by PDFTron you need to raise Application User issues with Apryse support.
Whilst Multi-level permissions look good as a concept they are more often a fail than a ONLY 2 Tier system (where there are writer users and reader users, as the comments are tagged as to Author) thus less points of failure in a well managed Document Management System.
You need a user editor that shows hidden comments
Could you please open a support ticket with Apryse?
https://support.apryse.com/support/tickets/new