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Magento 2.4 Admin invalid parent id Dotdigitalgroup_Email::marketing_automation

I cannot login to Magento 2.4 Admin after upgrade. It’s saying invalid parent id Dotdigitalgroup_Email::marketing_automation.

I also created a new user-id and password using below syntax

php bin/magento admin:user:create –admin-user=’new-admin’
–admin-password=’!admin123!’ –admin-email=’[email protected]’ –admin-firstname=’Jon’ –admin-lastname=’Doe’

Login not working please help.

1 exception(s):
Exception #0 (OutOfRangeException): Specified invalid parent id (Dotdigitalgroup_Email::marketing_automation)

Exception #0 (OutOfRangeException): Specified invalid parent id (Dotdigitalgroup_Email::marketing_automation)
<pre>#1 MagentoBackendModelMenuConfig->_initMenu() called at [vendor/magento/module-backend/Model/Menu/Config.php:111]
#2 MagentoBackendModelMenuConfig->getMenu() called at [vendor/magento/module-backend/Model/Url.php:365]
#3 MagentoBackendModelUrl->_getMenu() called at [vendor/magento/module-backend/Model/Url.php:325]
#4 MagentoBackendModelUrl->getStartupPageUrl() called at [vendor/magento/module-backend/App/AbstractAction.php:187]
#5 MagentoBackendAppAbstractAction->_processUrlKeys() called at [vendor/magento/module-backend/App/Request/BackendValidator.php:175]
#6 MagentoBackendAppRequestBackendValidator->validate() called at [vendor/magento/framework/App/Request/CompositeValidator.php:40]
#7 MagentoFrameworkAppRequestCompositeValidator->validate() called at [vendor/magento/framework/App/FrontController.php:160]
#8 MagentoFrameworkAppFrontController->processRequest() called at [vendor/magento/framework/App/FrontController.php:118]
#9 MagentoFrameworkAppFrontController->dispatch() called at [vendor/magento/framework/Interception/Interceptor.php:58]
#10 MagentoFrameworkAppFrontControllerInterceptor->___callParent() called at [vendor/magento/framework/Interception/Interceptor.php:138]
#11 MagentoFrameworkAppFrontControllerInterceptor->MagentoFrameworkInterception{closure}() called at [vendor/magento/framework/Interception/Interceptor.php:153]
#12 MagentoFrameworkAppFrontControllerInterceptor->___callPlugins() called at [generated/code/Magento/Framework/App/FrontController/Interceptor.php:26]
#13 MagentoFrameworkAppFrontControllerInterceptor->dispatch() called at [vendor/magento/framework/App/Http.php:116]
#14 MagentoFrameworkAppHttp->launch() called at [vendor/magento/framework/App/Bootstrap.php:263]
#15 MagentoFrameworkAppBootstrap->run() called at [index.php:45]
</pre>
<pre>
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3

Answers


  1. 0

    Perhaps this error is similar. Try to find solutions according to topic below. Maybe it can solve your problem.

    https://magento.stackexchange.com/questions/229205/magento-2-admin-page-specified-invalid-parent-id-weltpixel-backendweltpixel

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  2. 0

    Here it may be possible that you have disabled Dotdigitalgroup_Email module for some reason.

    So for that please check here in config file you can see the below result for Dotdigitalgroup_Email this module.

    ‘Dotdigitalgroup_Email’ => 0,

    Enable this Analytics module using the below command or change from 0 to 1 in config.php file.

    php bin/magento module:enable Dotdigitalgroup_Email

    php bin/magento setup:upgrade

    php bin/magento cache:clean
    php bin/magento cache:flush

    Login or Signup to reply.
  3. 0

    If you already have Dotdigitalgroup_Email and Dotdigitalgroup_Chat modules disabled, please disable Dotdigitalgroup_Sms module too (added in Magento 2.4.x)

    bin/magento module:disable Dotdigitalgroup_Sms –clear-static-content

    This worked for me

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