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Magento extension not showing up in back-end

What’s wrong? ##

Recently I tried out an extension on my test environment of magento 1.9.2
It was a succesful installation with magento connect.

The extension worked perfectly.

so I tried it out on my real environment but the extension / module doesn’t work and won’t show up in my modules tab ( system – configuration – advanced ). so I can’t enable or disable it.

the files have been places in the right folder ( app – code – community )
So far I tried

  1. reinstalling the extension
  2. logging in and out
  3. flushing the cache
  4. re-indexing the website

But sadly it did not seem to work on my real environment.

What extension?

this is about the “Catalog Search Refinement FREE” extension.

The extension has no panel since all this extension does is change the way magento searches for products.

I am new to magento, so I might not know much and I’ve read a lot but I can’t find what I’m doing wrong.

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2

Answers


  1. Chosen as BEST ANSWER
    0

    So okay I found out Magento wasn't deleting my cache properly, after hours and hours of searching for errors, editing lines of code it was simply running on my cache all the time. Even after flushing the cache and reindexing my website countless times I wondered if my cache was being deleted correctly. Since I kept getting the same advice from other people to flush my cache I wondered if it was being flushed correctly. so I went to var/cache and saw that even after flushing my cache these files remained.

    So I deleted all the folders in var/cache , flushed the magento cache and storage, after that I logged out and in on my Magento back-end and I noticed directly that the extension was working as it should.


  2. 0

    Ideally you want to test installing it on a development server which is not your live site, so you can make sure there are no conflicts with your existing system. But in general, here are some steps to make sure that everything goes smoothly:

    1.If it is turned on, disable compilation before installing your extension manually (System -> Tools -> Compilation)

    2.Make sure you are using the Ubuntu “cp” command properly to copy the files into the appropriate directories.

    3.When you have copied all the files, clear the store cache, log out of the admin and log back in.

    If at this stage, you still do not see the module name showing up in System -> Configuration -> Advanced this means that Magento is not picking it up from the app/etc/modules folder.

    Go into {docroot}/app/etc/modules and open up the XML file from the module that you copied in there. Make sure that the XML node for is set to true and also since you’re on Ubuntu, run xmllint on the file also to make sure it is valid XML.

    Beyond that any problems that exist may be part of the PHP code.

    Make sure that the file name in app/etc/modules/[Namespace]_[Module].xml match the namespace and module in

    <?xml version="1.0"?>
    <config>
        <modules>
            <[Namespace]_[Module]> <!-- Equal to this -->
              ...
            </[Namespace]_[Module]>
        </modules>
    </config>

Same goes for the the configuration file in app/code/[codePool]/[Namespace]/[Module]/etc/config.xml and its content
<?xml version="1.0"?>
<config>
    <modules>
        <[Namespace]_[Module]>
            <version>1.0.0</version>
        </[Namespace]_[Module]>
    </modules>

    Pay special attention to capitals and lowercase characters in files and folders name as well as module configuration and declaration files. In all cases they need to match. Hope it helps.

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