Question 6476 in Magento Question posted in
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Not able to login to magento admin after domain name mapping

0

I have just migrate magento code from 2.2.5 to 2.4.3-p1 to a different server and enviroment. Parent domain and Sub-domain are hosted on cloudflare. As xyz.com and test.xyz.com.

I am not able to login to frontenad backend admin portal. Even after using correct credentials.

Action already taken: update core_config_data table in db as changed cookie domain value to .test.xyz.com , test.xyz.com , NULL , blank. Nothing is working . Pls help.

Delete cookies and cache from browser and magento. For Session storage i am using AWS Elast-cache Redis.

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2

Answers


  1. 0

    Might want to create a new user with new password. Magento sometimes resets the password and you can’t unlock the user and have to create a new one….

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  2. 0

    try to reboot your server and flush cache.
    it might be ‘Invalid Form Key. Please refresh the page’ error but didn’t show message.

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