Question 6450 in Magento Question posted in
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Unable to Login to Magento 2.4 Admin Page in localhost

As the title states, I am unable to log in to the default admin user in Magento 2.4 after installation using composer.
I have tried changing the password through PHPMyAdmin using the following command:

UPDATE admin_user SET password = CONCAT(SHA2('xxxxxxxYourNewPassword', 256), ':xxxxxxx:1') WHERE username = 'admin';

as well as the following command:

UPDATE admin_user SET password=CONCAT(MD5('qXpassword'), ':qX') WHERE username='admin';

I have also tried creating a new admin user through this command line:

php bin/magento admin:user:create --admin-user='new-admin' --admin-password='!admin123!' --admin-email='[email protected]' --admin-firstname='Jon' --admin-lastname='Doe'

But I get the following error message nonetheless:

The account sign-in was incorrect or your account is disabled temporarily. Please wait and try again later.

I also tried to "unlock" the users using:

php bin/magento admin:user:unlock adminuser

Which printed

The user account "admin1" has been unlocked

But had no notable effect otherwise.

I have also tried clearing my browser cache and multiple browsers.
Vivalid Chrome Edge Firefox

Any help is appreciated. Many thanks in advance.
Have a great day

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2

Answers


  1. 0

    Reset credentials using following command

    php bin/magento admin:user:create --admin-user admin --admin-password nimda1997

    username:admin

    password:nimda1997

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  2. 0

    The reason may be that the password strength is not meeting the security requirements

    By default, in Magento 2, the password that meets security requirements must consist of:

    Uppercase letters

    Lowercase letters

    Numeric

    Special characters

    Minimum of 8 characters

    Run the following command in the MySQL to update password to a complex password.

    UPDATE admin_user SET password = CONCAT(SHA2('xxxxxxxYourNewPassword', 256), ':xxxxxxx:1') WHERE username = 'admin';

    The xxxxxxx character sequence is a cryptographic salt, it is saved in appetcenv.php file

    Note:

    1. Use a complex password instead of YourNewPassword.
    2. Replace admin with your username.
    3. This solutions works if you are not able to login after upgrading to Magento 2.4.x from a lower version.

    Then after try to login again, it will work.

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