When I try to install a WordPress plug-in the process crashes. The IIS sc-win32-status code is 258 – WAIT_TIMEOUT. The website is hosted by GoDaddy, the HelpDesk tested the site and said all was fine. The gave me a page of tips to speed up the website but they related mostly to the content – but they had earlier said there was nothing wrong with website.
To no avail, I have added the following settings to the .user.ini file:
upload_max_filesize = 512M
max_execution_time = 4000
max_input_time = 4000
default_socket_timeout = 6000
stream_set_timeout = 6000
memory_limit = 512M
The zip file I am trying to install is only 3 Mb so I am not sure any of the above parameters make any difference.
The website runs under Plesk hosting. I installed the plug-in successfully on another site which is on cPanel hosting at Goddady.
The IIS error record is:
POST /wp-admin/update.php action=upload-plugin 80 - 51.19.99.24 HTTP/1.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64;+rv:109.0)+Gecko/20100101+Firefox/110.0 http://saluto.org.uk/wp-admin/plugin-install.php saluto.org.uk 500 0 258 1633 S3081840 138513