Telegram bot: editMessageReplyMarkup method doesn't work – Telegram API

I’ve developed a telegram bot using Node.js and node-telegram-bot-api module that sends a message and an inline keyboard to the users, what I’m trying is to achieve that after the user clicks the button, the inline keyboard must disappear. I’m using editMessageReplyMarkup but it gives the mentioned errors

Reference: Method editMessageReplyMarkup removes inline keybord

Part of code:

bot.on('callback_query', function onCallbackQuery(example) {
    const action = example.data 
    const msg_id = example.message.from.id
    const chat_id = example.from.id

    //console.log(example.from.id)

    if (action == 'FM') {
        
        bot.editMessageReplyMarkup({
            reply_markup: {


                inline_keyboard: [
                    [
                       
                    ],

                ]
            }
        }, {
            chat_id: chat_id,
            message_id: msg_id
        });
    }
  });

Error:

Unhandled rejection Error: ETELEGRAM: 400 Bad Request: message to edit not found

I’ve tried the following solution as well but it doesn’t work

Reference:
How hide or delete inline button after click?

bot.on('callback_query', function onCallbackQuery(example) {
    const action = example.data 
    const msg_id = example.message.from.id
    const chat_id = example.from.id

    console.log(example.from.id)

    if (action == 'FM') {
        console.log(action)
        console.log("FM")
        console.log(msg_id)
        // console.log(example.message.message_id)

        bot.editMessageReplyMarkup({
            chat_id: chat_id,
            message_id: msg_id,
            reply_markup: JSON.stringify({
                keyboard: []
            })
        }

        );
    }


});

Error:

Unhandled rejection Error: ETELEGRAM: 400 Bad Request: message identifier is not specified