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Complete order based on specific order note in WooCommerce

I want to create a code snippet that completes a Woocommerce order based on a specific order note (“Budbee order status: Delivered”). I am using a hook to do this and I have some code but it doesn’t work. Can anyone please help me? PHP is not my “native” language, so I am not sure if and where I made mistakes.

Two main questions are:

  1. Am I using the right hook woocommerce_new_customer_note?
  2. Is my PHP code correct?

Below is the code:

add_action( 'woocommerce_new_customer_note', 'auto_complete_budbee_delivered' );

function auto_complete_budbee_delivered( $order_id, $customer_note ) {
    if ($customer_note == "Budbee order status: Delivered") {
        $order = wc_get_order( $order_id );
        $order->update_status( 'completed' );
    }
}

Thanks a million!!

UPDATE

I think I choose the wrong hook (customer note, instead of order note). It might should be:

/**
         * Action hook fired after an order note is added.
         *
         * @param int      $order_note_id Order note ID.
         * @param WC_Order $order         Order data.
         *
         * @since 4.4.0
         */
        do_action( 'woocommerce_order_note_added', $comment_id, $this );

        return $comment_id;

The problem here is that you only get the comment_id back, and not the message or the order_id. Any edea how it would work to obtain the order_id and content of the note? This is from the same doc that was shared by @LuicTheAztec. Is $this the object containing all the order info?

Tags:

2

Answers


  1. 0

    Updated (removed wrong $ from array key in $args['customer_note']).

    You have not set the function arguments in the correct way for woocommerce_new_customer_note (see it in the hook source code), so try the following instead:

    add_action( 'woocommerce_new_customer_note', 'auto_complete_budbee_delivered' );

function auto_complete_budbee_delivered( $args ) {
    if ( $args['customer_note'] == "Budbee order status: Delivered") {
        $order = wc_get_order( $args['order_id'] );
        $order->update_status( 'completed' );
    }
}

    This should better work now.

    Edit (related to your question edit).

    Or you may be better use instead woocommerce_order_note_added hook this way:

        add_action( 'woocommerce_order_note_added', 'auto_complete_budbee_delivered', 10, 2 );
    function auto_complete_budbee_delivered( $comment_id, $order ) {
        $comment_obj   = get_comment( $comment_id );
        $customer_note = $comment_obj->comment_content;

        if ( $customer_note == "Budbee order status: Delivered") {
            $order->update_status( 'completed' );
        }
    }

    This could works if the note content is exactly "Budbee order status: Delivered".

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  2. 0

    For contain word

    // order complete note contain strings

     add_action( 'woocommerce_order_note_added', 'auto_complete_budbee_delivered', 10, 2 );
    function auto_complete_budbee_delivered( $comment_id, $order ) {
        $comment_obj   = get_comment( $comment_id );
        $customer_note = $comment_obj->comment_content;
        
        $word = "Order complete";
        $mystring = $customer_note;
        

        if (strpos($mystring, $word) !== false) {
            $order->update_status( 'completed' );
        }
    }
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