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WordPress – Elementor Pro Top Nav not Visible

I have asked this question on Reddit but didn’t get any wiser or the help I needed, so I thought to ask it here.

I have a problem with my Elementor Pro page builder where my Top Nav is not loaded in. This is really annoying to me because I can’t save, publish or click on the breakpoint icons for mobile, tablet, and desktop screens. This affects my workflow and has clients questioning why it takes this long to update websites.

I have tried the Elementor ChatBot and ChatGpt but that didn’t help me.

I will provide an image on what I see when in the Elementor Pro Builder VS what I’m supposed to see down here:
How the Elementor Pro Builder is supposed to look like with black top nav

Versus what I see. Note that the topbar is not visible and an empty black bar is visible on the bottom.

I’ve tried so many things but none of them work and I don’t know what to do now.
If someone has a fix or can send me in the right direction that would be highly appreciated!

I have tried:

  • Cleaning the browser caches
  • Removing Plug-ins
  • Setting Elementor Settings back to ‘standard’.
  • Trying different Themes
  • Trying other desktops and laptops
  • Contacted my host to whitelist my IP

None of these made the Elementor Top Nav Bar reappear so I’m feeling beyond clueless on what to do next.

If I can’t get an answer on what may cause this problem my next step is gonne be calling Elementor Customer service and that won’t be pretty.

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2

Answers


  1. 0

    It sounds like you’re experiencing a frustrating issue, and you’ve already tried a good range of troubleshooting steps. Let’s take a systematic approach to see if we can pinpoint the root cause and resolve it:

    1. Verify Elementor and WordPress Versions

    Ensure both Elementor Pro and WordPress are up-to-date. Compatibility issues between versions can cause problems.
    If you’re running the latest version, check Elementor’s version requirements to ensure your setup meets their recommendations (PHP, MySQL, memory limit, etc.).

    2. Enable Debug Mode

    Turn on WordPress debug mode by adding the following line to your wp-config.php file:
    php

    define( 'WP_DEBUG', true );
define( 'SCRIPT_DEBUG', true );

    Reload the Elementor editor and check for error messages in your browser console or the WordPress debug log (wp-content/debug.log).

    3. Conflict Testing

    You’ve tried removing plugins, but this requires a methodical approach:

    Disable all plugins except Elementor and Elementor Pro.
    Switch to a basic WordPress theme, such as Twenty Twenty-One or Twenty Twenty-Three.
    Reload Elementor. If the issue resolves, gradually re-enable plugins and your theme one by one to identify the conflicting component.

    Hope this will help you to solve your issue! Have fun!

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  2. 0

    This may be as a result of either your existing theme overlays your Elementor or your WordPress version doesn’t support it.

    Alternatively, check your Multiphp version from your hosting.

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