Plesk Question posted in
The official documentation for Plesk Obsidian can be found here.

Changed the Windows user password that Plesk used and I now I have a 500 error in my Plesk control panel

My boss forgot the password of the VPS where we host Plesk, so I changed it manually and now when I try to enter to the control panel outside the VPS I get a 500 error.

Does somebody knows where is the config of Plesk to change the windows’ password?

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2

Answers


  1. 0

    Normally, Plesk Panel doesn’t allow any manual changes on web.config file for security reasons. You should change it from ASP.Net settings under Websites&Domains tab.

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  2. 0

    If you have access to your Windows VPS server – if you need an access to the PLESK and you dont know the password – the solution is very simple – you need to access mysql database and reset the password from there:

    Connect to your Windows dedicated server using Remote Desktop Connection.
    From the Start menu, select Run.
    In the Run dialog, type:
    “%plesk_bin%plesksrvclient” -get

    http://kb.sp.parallels.com/en/473
    or
    https://support.managed.com/kb/a553/retrieving-and-changing-plesk-admin-password.aspx

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