Question 191938 in Paypal API Question posted in
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Paypal api – Custom paypal button as formbasics should show seller on paypal instead its shows logo/avatar

I have on my website for years a donate button installed, which also works great, however one thing bother me and hope someone can help me.

When click on the button and comes to Paypal, there is not the "company name" only a Avatar.

Source:
https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/integration-guide/formbasics/

Code:

<form action="https://www.paypal.com/de/cgi-bin/webscr" method="post" target="_blank" name="paypal">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" class="mail" value="[email protected]">
<input type="hidden" name="item_name" id="description" value="TEXT">
<input type="hidden" name="amount" id="amount" value="12.34">
<input type="hidden" name="currency_code" value="EUR">
<input type="hidden" name="return" value="returnPath(replaced)">
<input type="hidden" name="notify_url" value="notifyPath(replaced)">
<button type="submit">Donate with Paypal</button>
</form>

Topic was previously called:
"Custom paypal button as formbasics should show seller on paypal instead its shows mail-adress"
A paypal employee verified my account as a business years ago and said he had upgraded it, which was obviously a false statement. I had now created an extra business account, which caused a similar problem.

Tags:

2

Answers


  1. Chosen as BEST ANSWER
    0

    Official statement from paypal merchant technical support:

    Logos are a legacy feature, if one is specified and the checkout page is large enough to show things at the top, the logo image replaces the business name, so sometimes depending on the checkout e size of the screen, logo appears, and company name disappears but at background they both co exists.

    You can't display avatar/logo and company name at the same time. In year 2023...


  2. 0

    Upgrade your account to a PayPal Business account with the name you desire.

    Here is a PayPal support article, contact them for further details.

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