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Cronjob command not working, despite having the same format as other commands that DO work – Plesk

Trying to add a new cronjob to my server using Plesk. I have two running already, but it’s so long since I set them up that I can’t remember why I did it the way I did. They work exactly as they should.

*/13*   *   *   *   &> /dev/null php -q httpdocs/forum/notifyreply.php
*/9 *   *   *   *   &> /dev/null php -q httpdocs/forum/notifytopic.php

However, when I add my new job using the same format, it doesn’t seem to do anything. The script doesn’t run and I get no e-mail notification to tell me that the script has run. The new job is as follows:

*   *   *   *   *   &> /dev/null php -q httpdocs/crm/autoMessages/autoEmail.php

I’m running these on a Linux Virtual Server with Apache and using Plesk Control Panel. Hosting provider is 123-Reg.

Can anyone help?

Thanks!

UPDATE

So I’ve now removed the /dev/null line so I receive e-mail notifications and I’m getting the following error message:

/bin/sh: php: Permission denied

What I don’t understand is why permission is being denied on this command but not on the other two…

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2

Answers


  1. 0

    Not sure what could have happened, but first thing I would do is to check if the permissions for the new php script are the same as what the old ones have. Do a ls -l on both httpdocs/forum/notifyreply.php and httpdocs/forum/notifytopic.php, and compare the permissions against what httpdocs/crm/autoMessages/autoEmail.php have.

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  2. 0

    You are not setting a User/Group for the cron command, better do it like this 

    *   *   *   *   * www-data www-data   php -q httpdocs/crm/autoMessages/autoEmail.php > /dev/null 2>&1

    (assuming that www-data is the correct User)

    note that I put the error handling at the end.
    Also, I think that you should use the full path; either you forgot to add a slash ( /httpdocs/…. ) , or do you have this script in the cron folder?

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