Question 836 in Plesk Question posted in
The official documentation for Plesk Obsidian can be found here.

Unable to create domain in plesk

I had a domain on my server in plesk for several years then recently deleted the folder and from IIS. I now am trying to add it back using Plesk and am getting the following error:

Error: ProtDir_IIS::update() failed: Add Protected Directory failed: columns siteId, path are not unique at execute console command -add-protected-url(vconsoleapp::start line 100) at execute "C:Program Files (x86)ParallelsPleskadminbin64websrvmng.exe"

  1. I deleted the vhostsdomain folder
  2. I deleted the domain from IIS
  3. I deleted the domain from Plesk

I just can’t figure out what is keeping it locked and/or protected. Any ideas much appreciated.

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Answers


  1. Chosen as BEST ANSWER
    0

    I was unable to get the command line tool to work. I resolved my issue by updating to Plesk Onyx From Plesk 12, I realized I was on a pretty old outdated version. Now I can add the web site(s) with no issues.


  2. 0

    Access your server through Remote Desktop ( RDP ) and run the following command.

    “%plesk_cli%repair.exe” –synchronize-protected-directories-storage

    The server’s directories will be synchronized with this command. In IIS manager, remove unnecessary entries for this domain where you are receiving error messages after you run this command. If you have Mail enable post office enabled, you may also need to remove entries from the post office.

    You should be able to add your domain now.

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