Plesk Question posted in
The official documentation for Plesk Obsidian can be found here.

How to fix FastCGI timeout issues in Plesk?

PHP support is currently set to: run as Fast CGI.

I keep getting these errors in my server log:

mod_fcgid: read data timeout in 45 seconds

Premature end of script headers: index.php

Should be quick fix I think, but I cant find the file to edit. Is this something I can change from Plesk.

Anyone know how to increase the timeout?

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5

Answers


  1. 0

    A solution provided in the forum of Plesk by Parallels staff

    Edit the file:

    /etc/httpd/conf.d/fcgid.conf

    Specifically, change

    FcgidIOTimeout 45

    to

    FcgidIOTimeout 3600

    3600 seconds = 1 hour. Should be long enough for most but adjust
    upwards if required. I saw one example quoting 7200 seconds in there.

    Finally, restart Apache to make the new setting active.

    apachectl graceful

    Hope it helps

    R

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  2. 0

    My solution to this was to change the PHP settings in the plesk control pannel as per the screenshot.PHP Settings

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  3. 0

    In Plesk 12.x and similar go to Web Server Settings and set the following directives:

    Additional directives for HTTP & HTTPS

    FcgidBusyTimeout 300
FcgidIOTimeout 250

    Above lines will change the timeout for scripts that are quiet too long and take too long to execute.

    Additional nginx directives

    proxy_read_timeout 300;

    Above lines will change the proxy timeout.

    If the problem persist, increase the values.

    See also: Premature end of script headers: index.php, mod_fcgid: read data timeout

    Check the screenshots for the guidance:

    Plesk 12.x - Web Server Settings - Additional Apache directives: Additional directives for HTTP & HTTPS - FcgidBusyTimeout & FcgidIOTimeout

    Plesk 12.x - Web Server Settings - Additional nginx directives - proxy_read_timeout

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  4. 0

    In the new version of Plesk the fcgid.conf file has moved to:

    /etc/apache2/mods-available/fcgid.conf

    I had some issues importing an xml file into wordpress. It kept on giving a 500 Internal Error. The error log showed:

    [Wed Jul 26 13:18:00.219226 2017] [fcgid:warn] [pid 4751] [client
    145.97.205.8:60155] mod_fcgid: read data timeout in 45 seconds

    [Wed Jul 26 13:18:00.219505 2017] [fcgid:warn] [pid 4751]
    (110)Connection timed out: [client 145.97.205.8:60155] mod_fcgid:
    ap_pass_brigade failed in handle_request_ipc function

    After following some advice – as the PHP.INI settings made no difference – i changed some settings as advised:

    Original:

    FcgidIOTimeout 45

    To:

    FcgidIOTimeout 3600

    Also added:

    <IfModule mod_fcgid.c>
FcgidMaxRequestsPerProcess 500
<IfModule !mod_fastcgi.c>

    Worked like a charm. Thank you for your help.

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  5. 0

    After changing max_execution_time = 3600 in /etc/php.ini solved my problem.

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